15/10/2012

Seller Support: ‘Make me an Offer’ Redemption Extended

Make me an Offer update
Made use of the ‘Make me an Offer’ feature yet? Well, there is no better time to start as we’ve updated it, meaning that offers made can now be redeemed for 72 hours after you accept them, rather than the previous 24 hours. Cool, eh?

With buyers having an extended period to purchase, it means more of your offers are going to be redeemed, resulting in more sales. Ker-ching!

If you’re not familiar with ‘Make me an Offer’, take a chance to read through some of the Frequently Asked Questions below:

WHAT IS ‘MAKE ME AN OFFER’?
You can activate Make me an Offer on any of your products, which means a buyer can offer a lower price for the item. You can set a minimum considered price, which means that any offers under this price will automatically be rejected.

Make me an Offer update

HOW DO I ACTIVATE  ‘MAKE ME AN OFFER’?
Whilst listing an item, simply tick “Accept offers on this item” and enter the minimum price that you would accept from a buyer.

WHAT HAPPENS WHEN A BUYER MAKES AN OFFER?
If a buyer makes an offer, you will be sent an email asking if you want to accept that price. If you do, the buyer will be sent a link to complete the purchase at the lower price within 72 hours. This lower price will be displayed on the product details page when the buyer logs in.

HOW LONG DO THEY HAVE TO PURCHASE AN ITEM?
Buyers will have 72 hours to purchase the product at the lower price. The item will not be removed from Marketplace during this time so other customers will be free to purchase the product at the normal price.

Have any questions? We're chatting about it on the Marketplace Google+ page, come and join in!